Prior to filing a chargeback case with the ICRA, please read our information regarding terms of use. If you have additional questions prior to submitting a chargeback case, please view our FAQ's for more information on topics such as:

• What details will I be asked to include when filing?
• What happens after filing a Chargeback Case?
• Does ICRA help resolve Chargebacks?
• Should I retain evidence of each Chargeback Case?

By continuing, you acknowledge that all information provided to ICRA's form submission page is accurate to the best of your knowledge. You also agree to provide accurate contact information and case information.

The ICRA is a non-profit organization provided free of charge to help small and medium size Internet businesses eliminate the risk of chargeback by repeat offenders. Cases filed with ICRA may be referred to federal, state, local or international law enforcement or regulatory agencies for possible investigation upon request. You understand that an investigation opened on any case filed may be initiated at the discretion of law enforcement and/or regulatory agency receiving the case information. You also agree to monitor all case filings and update their status as appropriate within your member profile. At our discretion, chargeback cases may be removed if a buyer provides sufficient evidence indicating repayment was provided in full and the seller did not update case status in a timely manner or in situations where the reporting seller provides false contact or case information which may also lead to a sellers inability to use ICRA's services. In addition, falsifying a reported case against a buyer, may also lead to a defamation of character or slander case. You are responsible for providing accurate information to the best of your knowledge.

ICRA will provide other sellers with chargeback risk levels statistics based on the information you submit during a case filing. Seller and buyer information is kept strictly confidential while only providing risk statistics based on the amount of information received with no additional contact information provided.

Privacy Policy:
You are about to file a chargeback case with International Chargeback Reporting Agency. The confidentiality of the information you provide may be affected by differing state and International laws. ICRA does not share personal information and all information submitted will be kept in strict confidentiality while only providing chargeback risk factors based on information submitted by the inquirying party. By submitting a case, you also understand that information submitted may be provided to local and/or International authorities upon request or court order to help prosecute a criminal case. You also understand that cases filed can be disputed by the reported buyer. If there is not enough supporting evidence provided by the seller involving a chargeback, the case will be removed from our database upon dispute or we may request additional evidence to back a reported chargeback. The chargeback case information you submit is encrypted via secure socket layer (SSL) encryption and cannot be viewed by other parties. Please see the Privacy Policy for further information.